Privacy Policy
Last updated: 1/2/2026
1. Introduction
Welcome to EasyRetail. We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our retail management services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name and contact information (email address, phone number, mailing address)
- Business information for store management and setup
- Store and inventory data
- Payment and billing information
- Communication preferences
- User account credentials and profile information
2.2 Automatically Collected Information
We may automatically collect certain information about your device and usage, including:
- IP address and location data
- Browser type and version
- Device information
- Website usage patterns and analytics
- Cookies and similar technologies
- Transaction and sales data
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our retail management services
- To process store setup and configuration
- To manage inventory, sales, and customer data
- To communicate with you about our services
- To provide customer support and technical assistance
- To improve our website and services
- To comply with legal obligations
- To prevent fraud and ensure security
- To send marketing communications (with your consent)
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
- With trusted service providers and contractors
- With payment processors for transaction handling
- When required by law or legal process
- To protect our rights and prevent fraud
- In connection with a business transfer or merger
- With your explicit consent
- With third-party integrations you authorize
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure data centers, regular security audits, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, personalize content, and maintain your login sessions. You can control cookie preferences through your browser settings.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Data export and portability
- Restriction of processing
- Objection to processing
- Withdrawal of consent
8. Third-Party Links and Integrations
Our platform may contain links to third-party websites or integrate with external services. We are not responsible for the privacy practices or content of these external sites or services. We encourage you to review their privacy policies.
9. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly.
10. International Data Transfers
If you are located outside Nigeria, please note that your information may be transferred to and processed in Nigeria or other countries where we operate. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
11. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. After account cancellation, we retain your data for 90 days before permanent deletion, unless required by law to retain it longer.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date. For significant changes, we may also notify you via email.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: support@easyretail.ng
Phone: +234 812 345 6789
Address: Lagos, Nigeria